STALLHOLDER GUIDELINES - BRISBANE NORTHSIDE
The Handmade Expo Market showcases talented craftspeople, artists, designers and providers of high quality supplies and gourmets. Stallholders interested in attending are required to submit an application form and accompanying photos of their products. Images may be used in social media, on the website and in promotional material.
Upon receiving a notice of approval, full payment will be required by the due date on your approval email. Late payments will incur a $10 late fee. If payment or proof of payment is not received by market day, an area will not be allocated to you. Absolutely no cash payments will be taken on the day for that market, but can be made in advance for following bookings.
INSURANCE
The Handmade Expo Market has Public and Product Liability in place for stallholders who do not have their own. If you do have your own insurance you will not be covered under ours. Please email a Certificate of Currency to us on application.
Stallholders who do not possess their own insurance cover can be covered by the market’s insurance policy (with exceptions – see below); an additional fee of $5 will apply.
There are some exceptions for product liability.
UNACCEPTABLE INSURANCE RISKS
With respect to Product Liability only the following risks are unacceptable: Health/ cosmetics / medicines / potions / oils / soaps, alcohol, candles, amusement device operators, electrical goods / tools, second hand toys, massage / therapy, hazardous, flammable or dangerous goods, buskers/entertainers.
Any risks not mentioned above require referral to the insurer. On occasions where you sell products / services which are a mix of Acceptable and Unacceptable Risks, only the Acceptable risks will be insured. If in double please contact us and we will refer your query to the insurer.
WHERE IS THE HANDMADE EXPO AT BRISBANE NORTHSIDE HELD?
Strathpine Community Centre
Cnr Mecklem St & Gympie Rd
Strathpine QLD 4500
The market operates between 9.30am - 1.30pm.
WHAT DO YOU GET FOR YOUR STALL FEE?
You are required to provide your own tables, chairs, tablecloths, gazebos and weights and any other miscellaneous items in order for you to sell at your stall. Your site fee provides you the space only.
It is understood you have read and accepted the rules/conditions of the market when you apply.
Upon receiving a notice of approval, full payment will be required by the due date on your approval email. Late payments will incur a $10 late fee. If payment or proof of payment is not received by market day, an area will not be allocated to you. Absolutely no cash payments will be taken on the day for that market, but can be made in advance for following bookings.
INSURANCE
The Handmade Expo Market has Public and Product Liability in place for stallholders who do not have their own. If you do have your own insurance you will not be covered under ours. Please email a Certificate of Currency to us on application.
Stallholders who do not possess their own insurance cover can be covered by the market’s insurance policy (with exceptions – see below); an additional fee of $5 will apply.
There are some exceptions for product liability.
UNACCEPTABLE INSURANCE RISKS
With respect to Product Liability only the following risks are unacceptable: Health/ cosmetics / medicines / potions / oils / soaps, alcohol, candles, amusement device operators, electrical goods / tools, second hand toys, massage / therapy, hazardous, flammable or dangerous goods, buskers/entertainers.
Any risks not mentioned above require referral to the insurer. On occasions where you sell products / services which are a mix of Acceptable and Unacceptable Risks, only the Acceptable risks will be insured. If in double please contact us and we will refer your query to the insurer.
WHERE IS THE HANDMADE EXPO AT BRISBANE NORTHSIDE HELD?
Strathpine Community Centre
Cnr Mecklem St & Gympie Rd
Strathpine QLD 4500
The market operates between 9.30am - 1.30pm.
WHAT DO YOU GET FOR YOUR STALL FEE?
- Site in a high traffic/profile area at a regular highly sought after market
- Web presence - including link to your website or blog.
- The chance to feature on the blog through profile applications
- Paid and free advertising in newspapers, magazines, newsletters, radio
- Signage around Moreton Bay Region including banners/a-frames and corflutes (if allowed by council)
- Editorials in media whenever possible
- Online event calendars
- Blogs/Websites/Facebook/Twitter/Myspace
- Popular and well known venue with GREAT exposure
- Public and Product Liability insurance (most stallholders)
- Brochures displayed at venue for customers during opening hours
You are required to provide your own tables, chairs, tablecloths, gazebos and weights and any other miscellaneous items in order for you to sell at your stall. Your site fee provides you the space only.
It is understood you have read and accepted the rules/conditions of the market when you apply.
Please read the following guidelines carefully.
1. The Handmade Expo Market is a HANDMADE, HANDBAKED and HANDGROWN market (with a few high-quality supplies thrown in). All products on your site that you have for sale at The Handmade Expo Market must be handmade by you or someone close to you (close family or friend, however, we do allow third party handmade selling at our discretion. A link to each seller you represent needs to be listed on your application form for assessment and acknowledgement on your stall.
We do not allow any imported, mass produced or manufactured items on any stall (apart from high quality supplies which are to be included in your application, assessed and approved by the Market Coordinator).
To qualify as handmade the creator must have creative input into the product rather than purchasing a pre-made embellishment online (it is permissible if you make the embellishment) and sticking it onto a clip, or t-shirt (or other item) or changing a tag or packaging. Sometimes it is easy to spot items that are not handmade as we have seen them elsewhere in the same design on numerous stalls.
It is in your best interest to make sure all items on your stall are unique to you, that you can adjust your designs to fill an order if required and you can also change your product to suit the demand of market clientele.
If questioned by one of The Handmade Expo Market Team you must be able to demonstrate how the item was made and if found in breach of our handmade only policy, all items must to be removed from sale immediately.
We hope by reminding you in advance there will be no concerns with items on any stall on market day.
We are proud and fiercely protective of our reputation as The Handmade Expo Market; the place to go for quality handmade items.
2. Details of Bump in time and stallholder parking for the market will be provided in an email on the Thursday or Friday before market day. Try to avoid parking close to the venue in carparks that customers would use. We realise that this won’t always be possible but if close customer parking is taken up by stallholders, then maybe people will leave because they couldn’t get a car park.
STALLHOLDERS ARE REQUIRED TO SUPPLY THEIR OWN TABLES, CHAIRS AND GAZEBO IF REQUIRED.
Pack up time is 1:30pm. We do not have to stop trading at 1:30pm. If there are lots of customers, we can keep trading and this is at the discretion of the Market Coordinator. Please do not pack up until the advertised closing time of 1:30pm as this causes hazards for the general public and yourself and could negate your insurance cover and therefore you would be liable for any damages. If you have sold out of your product, please see your market coordinator for further instructions.
No early pack up will be permitted.
3. Allocation of individual sites is done a couple of days before the market. Any requests you have need to be placed on your application form for consideration or emailed through to your market coordinator. You can make your site permanent by attending the market every month. If you do miss a month however, we can not guarantee the same site. Site allocations are made on a first paid first allocated basis so if you are wanting a prime spot then early payment is advised.
4. No refunds will be given whatsoever unless a stallholder has paid for the year in advance. The market trades rain, hail or shine. No credits or refunds will be issued in the event of bad weather. The Market will trade in all weather conditions except cyclones and severe weather. Please do not apply to attend the market unless you are prepared to take the risk.
If a stallholder cancels within 14 days of the market it is at the discretion of the Coordinator if they permit the transfer of that payment to another date, however only ONE transfer per market year will occur. If you miss the next booked date you lose your payment. Transfers shall not be expected, these will be at the Coordinator's discretion based on cancellation reason. There will be NO transfers of payment if cancellations occur within 48 hours of the market.
5. Copying the ideas and work of other stallholders may be in breach of creative copyright and is not in the spirit of the market. Any grievances need to be directed specifically to the relevant stallholders. The Handmade Expo Market takes no responsibility for determining copyright legality.
6. It is the Coordinator’s decision as to how many stalls can sell the same or similar products. Please do not expect to have exclusive rights on any products. The Coordinator’s decision is final. Any new products added to your range that were not part of your original application form need to be assessed and approved either by completing a new application form OR by emailing through photos to the Coordinator for approval/non-approval prior to attending a market with these new products. (eg. originally selling kids clothes and adding a skin care range). Approval for additional products is at the Coordinator’s discretion.
7. Raffle tickets are not to be sold at The Handmade Expo Market unless prior approval has been given.
8. Stallholders are responsible for leaving their site and surrounding area clean and devoid of rubbish. If a stallholder’s site is not left clean, a $10 cleaning fee may apply.
9. Stallholders must confine their displays and signs within the confines of their allocated stall site and keep pathways clear for patrons as per OHS and insurance policy requirements. Floor length table cloths MUST be used on all tables and tucked in to avoid a tripping hazard. All the planning in the world for a great display will be lost if your table cloths don't reach the floor and there is a mess behind your stall of bags and boxes. If the public can see this, it will distract them from what you want them to see. The more professional your stall looks, the better the public perceives your items and their quality.
10. If you you have an outdoor site a Gazebo must be used. Gazebos MUST be secured or weighed down at all times on ALL legs of your gazebo. If you do not have adequate means of securing your gazebo, you will be asked to take it down. This is an OHS requirement for ALL stallholders and must be adhered to at ALL times. Tent pegs, ropes and weights must not extend into pathways. No equipment is provided for you - you will need to provide your own tables and chairs.
11. Stallholders using gas or electrical appliances must have a suitable fire extinguisher or fire blanket on site. Electrical leads must be tagged by a qualified tester every 12 months and gas equipment must comply with relevant certification standards. This will be checked regularly. This also applies to the Not for Profit groups and community groups running the Sausage Sizzle.
12. It is the responsibility of you as the stallholder (and not The Handmade Expo Market), to trade in accordance with Market, State and Local Laws. If you are selling food please ensure you have a copy of your current, applicable licences with you on the day of the market as The Handmade Expo Market Coordinators may ask to view them or a local Food / Health Inspector may be onsite at our market at any time, without notice.
13. It is the responsibility of you as the stallholder to ensure you conform to any Australian standards pertaining to your product.
14. Loud product promotion by stallholders is not permitted.
15. Stalls must not pack up until the advertised closing time of 1.30pm. If you have sold out of product, please approach the Coordinator to discuss your options.
16. The Handmade Expo Market accepts no responsibility for damage of goods, vehicles or equipment.
17. The Handmade Expo Market have the right to withdraw the right to trade from any stallholder in dispute with The Handmade Expo Market. Trade will be only reinstated if the dispute is resolved to The Handmade Expo Market's satisfaction.
18. Dogs: In the interest of health & safety NO DOGS are permitted to enter the market area (except for Guide Dogs and Assistance Dogs ).
19. The Handmade Expo is a smoke free event and we abide by State legislation regarding smoking in public spaces. If you do choose to smoke during the hours of market trade and or during bump in and out, you will be required to leave the venue and move away from the entrance and carpark.There is no smoking at all inside the Strathpine Community Centre.
20. The Handmade Expo Market will not tolerate any form of bullying, whether it is online or physically between stallholders or towards management of The Handmade Expo Market. If evidence of bullying is been brought to our attention or a formal complaint is made this may result in, the person or persons instigating the bullying not being permitted to trade at any of our markets and prior approvals will be withdrawn. The Handmade Expo Market take this matter very seriously; our decision is final and there will be no negotiation on the matter. If negativity is seen to be directed against The Handmade Expo Market either on social media or to another person resulting from cancellation of approval, independent legal action will be taken.
21. From 1 July 2018 laws in Queensland pertaining to single-use plastic bags came into effect. Retailers (which includes market stalls) are not permitted to supply shoppers with single-use plastic shopping bags. This ban also includes compostable, degradable and biodegradable plastic shopping bags. Stallholders must not provide single-use plastic bags to customers to carry their products. The Handmade Expo Market holds no responsibility for any stallholders who breach the legislation and are caught doing the wrong thing with regards to single-use plastic bags.
GOURMET FOOD SECTION
A stallholder may sell gourmet foods on a 3rd party basis such as cheeses, yoghurts, deli meats etc provided they are handmade in Australia and by a small family run business. Product approval is subject to coordinators discretion.
WHAT NEXT?
Once you have read the guidelines above and completed the Application Form, please email your photos and insurance certificate of currency to
brisbanenorthside@thehandmadeexpo.com.au.
The Handmade Expo Market Team look forward to receiving your application form for assessment.
We do not allow any imported, mass produced or manufactured items on any stall (apart from high quality supplies which are to be included in your application, assessed and approved by the Market Coordinator).
To qualify as handmade the creator must have creative input into the product rather than purchasing a pre-made embellishment online (it is permissible if you make the embellishment) and sticking it onto a clip, or t-shirt (or other item) or changing a tag or packaging. Sometimes it is easy to spot items that are not handmade as we have seen them elsewhere in the same design on numerous stalls.
It is in your best interest to make sure all items on your stall are unique to you, that you can adjust your designs to fill an order if required and you can also change your product to suit the demand of market clientele.
If questioned by one of The Handmade Expo Market Team you must be able to demonstrate how the item was made and if found in breach of our handmade only policy, all items must to be removed from sale immediately.
We hope by reminding you in advance there will be no concerns with items on any stall on market day.
We are proud and fiercely protective of our reputation as The Handmade Expo Market; the place to go for quality handmade items.
2. Details of Bump in time and stallholder parking for the market will be provided in an email on the Thursday or Friday before market day. Try to avoid parking close to the venue in carparks that customers would use. We realise that this won’t always be possible but if close customer parking is taken up by stallholders, then maybe people will leave because they couldn’t get a car park.
STALLHOLDERS ARE REQUIRED TO SUPPLY THEIR OWN TABLES, CHAIRS AND GAZEBO IF REQUIRED.
Pack up time is 1:30pm. We do not have to stop trading at 1:30pm. If there are lots of customers, we can keep trading and this is at the discretion of the Market Coordinator. Please do not pack up until the advertised closing time of 1:30pm as this causes hazards for the general public and yourself and could negate your insurance cover and therefore you would be liable for any damages. If you have sold out of your product, please see your market coordinator for further instructions.
No early pack up will be permitted.
3. Allocation of individual sites is done a couple of days before the market. Any requests you have need to be placed on your application form for consideration or emailed through to your market coordinator. You can make your site permanent by attending the market every month. If you do miss a month however, we can not guarantee the same site. Site allocations are made on a first paid first allocated basis so if you are wanting a prime spot then early payment is advised.
4. No refunds will be given whatsoever unless a stallholder has paid for the year in advance. The market trades rain, hail or shine. No credits or refunds will be issued in the event of bad weather. The Market will trade in all weather conditions except cyclones and severe weather. Please do not apply to attend the market unless you are prepared to take the risk.
If a stallholder cancels within 14 days of the market it is at the discretion of the Coordinator if they permit the transfer of that payment to another date, however only ONE transfer per market year will occur. If you miss the next booked date you lose your payment. Transfers shall not be expected, these will be at the Coordinator's discretion based on cancellation reason. There will be NO transfers of payment if cancellations occur within 48 hours of the market.
5. Copying the ideas and work of other stallholders may be in breach of creative copyright and is not in the spirit of the market. Any grievances need to be directed specifically to the relevant stallholders. The Handmade Expo Market takes no responsibility for determining copyright legality.
6. It is the Coordinator’s decision as to how many stalls can sell the same or similar products. Please do not expect to have exclusive rights on any products. The Coordinator’s decision is final. Any new products added to your range that were not part of your original application form need to be assessed and approved either by completing a new application form OR by emailing through photos to the Coordinator for approval/non-approval prior to attending a market with these new products. (eg. originally selling kids clothes and adding a skin care range). Approval for additional products is at the Coordinator’s discretion.
7. Raffle tickets are not to be sold at The Handmade Expo Market unless prior approval has been given.
8. Stallholders are responsible for leaving their site and surrounding area clean and devoid of rubbish. If a stallholder’s site is not left clean, a $10 cleaning fee may apply.
9. Stallholders must confine their displays and signs within the confines of their allocated stall site and keep pathways clear for patrons as per OHS and insurance policy requirements. Floor length table cloths MUST be used on all tables and tucked in to avoid a tripping hazard. All the planning in the world for a great display will be lost if your table cloths don't reach the floor and there is a mess behind your stall of bags and boxes. If the public can see this, it will distract them from what you want them to see. The more professional your stall looks, the better the public perceives your items and their quality.
10. If you you have an outdoor site a Gazebo must be used. Gazebos MUST be secured or weighed down at all times on ALL legs of your gazebo. If you do not have adequate means of securing your gazebo, you will be asked to take it down. This is an OHS requirement for ALL stallholders and must be adhered to at ALL times. Tent pegs, ropes and weights must not extend into pathways. No equipment is provided for you - you will need to provide your own tables and chairs.
11. Stallholders using gas or electrical appliances must have a suitable fire extinguisher or fire blanket on site. Electrical leads must be tagged by a qualified tester every 12 months and gas equipment must comply with relevant certification standards. This will be checked regularly. This also applies to the Not for Profit groups and community groups running the Sausage Sizzle.
12. It is the responsibility of you as the stallholder (and not The Handmade Expo Market), to trade in accordance with Market, State and Local Laws. If you are selling food please ensure you have a copy of your current, applicable licences with you on the day of the market as The Handmade Expo Market Coordinators may ask to view them or a local Food / Health Inspector may be onsite at our market at any time, without notice.
13. It is the responsibility of you as the stallholder to ensure you conform to any Australian standards pertaining to your product.
14. Loud product promotion by stallholders is not permitted.
15. Stalls must not pack up until the advertised closing time of 1.30pm. If you have sold out of product, please approach the Coordinator to discuss your options.
16. The Handmade Expo Market accepts no responsibility for damage of goods, vehicles or equipment.
17. The Handmade Expo Market have the right to withdraw the right to trade from any stallholder in dispute with The Handmade Expo Market. Trade will be only reinstated if the dispute is resolved to The Handmade Expo Market's satisfaction.
18. Dogs: In the interest of health & safety NO DOGS are permitted to enter the market area (except for Guide Dogs and Assistance Dogs ).
19. The Handmade Expo is a smoke free event and we abide by State legislation regarding smoking in public spaces. If you do choose to smoke during the hours of market trade and or during bump in and out, you will be required to leave the venue and move away from the entrance and carpark.There is no smoking at all inside the Strathpine Community Centre.
20. The Handmade Expo Market will not tolerate any form of bullying, whether it is online or physically between stallholders or towards management of The Handmade Expo Market. If evidence of bullying is been brought to our attention or a formal complaint is made this may result in, the person or persons instigating the bullying not being permitted to trade at any of our markets and prior approvals will be withdrawn. The Handmade Expo Market take this matter very seriously; our decision is final and there will be no negotiation on the matter. If negativity is seen to be directed against The Handmade Expo Market either on social media or to another person resulting from cancellation of approval, independent legal action will be taken.
21. From 1 July 2018 laws in Queensland pertaining to single-use plastic bags came into effect. Retailers (which includes market stalls) are not permitted to supply shoppers with single-use plastic shopping bags. This ban also includes compostable, degradable and biodegradable plastic shopping bags. Stallholders must not provide single-use plastic bags to customers to carry their products. The Handmade Expo Market holds no responsibility for any stallholders who breach the legislation and are caught doing the wrong thing with regards to single-use plastic bags.
GOURMET FOOD SECTION
A stallholder may sell gourmet foods on a 3rd party basis such as cheeses, yoghurts, deli meats etc provided they are handmade in Australia and by a small family run business. Product approval is subject to coordinators discretion.
WHAT NEXT?
Once you have read the guidelines above and completed the Application Form, please email your photos and insurance certificate of currency to
brisbanenorthside@thehandmadeexpo.com.au.
The Handmade Expo Market Team look forward to receiving your application form for assessment.
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